Helpdesk 24/7

• 24/7 Helpdesk service
• single point of contact for all facilities management activities including escalation and incident reporting
• a channel of communication between all parties
• monitoring progress of requests, liaising, escalating and coordinating through to completion
• can obtain relevant financial authorisations
• integrated platform that enables Carillion to provide our client with data to support their decision making processes
• use of web based portals to enable client access to dashboards and reporting